Frequently Asked Questions
Find answers to common questions about your shopping experience
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress.
Do you ship internationally?
Currently, Shop LA Times ships to all 50 U.S. states. We are working on expanding our shipping capabilities to international destinations soon.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting support.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay and Google Pay.
Are the products on Shop LA Times exclusive?
Yes, many of our items are limited edition or exclusive collaborations designed specifically for the Shop LA Times community.
What should I do if I receive a damaged item?
Please contact our customer service team within 48 hours of delivery with photos of the damage, and we will arrange a replacement immediately.